Terms and Conditions

Website Hosting Agreement

1.1  You agree to accept additional charges for the transit of IP traffic above and beyond the amount specified as a limit in any Service plan. All excess data will be charged at the rate of 3.5c/MB to the nearest whole MB. These charges will fall due at the completion of the calendar month on normal trading terms of 7 days from invoice. 
1.2 The hosting service plans disk space pertains only to files required for the normal operation of your website, and which are linked to in that website. Our website hosting plans are expressly prohibited from use as an online file repository.
1.3 Any site that creates file system damage by the rapid creation of large volumes of files, will be subject to review and possible suspension.
1.4 Should your site degrade the network performance for other users, the account will be subject to review and possible suspension.
1.5 You agree to accept additional charges for the transit of outbound email above and beyond the amount specified as a limit in your service plan or our ‘fair use email limit’. Accounts that exceed 100,000 aggregate messages, will be charged $1 per 1000 messages (rounded UP to the nearest 1000) sent.
1.6 All hosting plans are subject to general resource and usage monitoring. Any action or process that consumes resources beyond a reasonable level and thus degrading the shared environment for other users is expressly prohibited. 
1.7 Running standalone, automated server-side processes including, but not limited to any daemon and other actions likely to degrade the performance of the Agency.cm service. This includes but is not limited to:

  • Running any bit torrent application, tracker or client;
  • Participating in file sharing or other peer to peer sharing activity;
  • Executing any script for longer than 210 seconds;
  • Executing any database query that takes longer than 45 seconds to complete;
  • Specifying cron tasks that execute more frequently than every 210 seconds.
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